FAQ - Where can we help you with?
1. Ordering Process
1.1 Where can I view reviews by previous customers of Barcelonachairshop?
1.2 At what times can I contact you by telephone?
1.3 How can I activate my coupon code?
1.4 I can’t see my shipping costs, where do I find these?
1.5 Can I specify a certain shipping address other than my own?
1.6 Do I need to create an account before ordering?
1.7 My order status is on “processing”, what does this mean?
1.8 What are the different order statuses?
- - Pending: Here the order is placed, but no payment has been received
- - Processing: Processing of the payment and order (see 1.7)
- - Complete: The order has been shipped to you from our warehouse
1.9 From which countries can I place an order?
1.10 I just ordered, but I want to make a modification. Is this possible?
1.11 Is it possible to cancel my placed order?
2.1 What is the difference between aniline leather and bovine leather?
2.2 Where can I find specifications about the products?
2.3 What exactly is artificial leather, and what is the difference with real leather?
2.4 How should I clean my leather chair?
2.5 How should I maintain the condition of my leather chair?
2.6 Do I need to assemble the chairs myself?
2.7 Did you make all products photos yourself?
3.1 What are the payment methods available
- - IDEAL
- - Creditcard
- - Post payment €4,95
- - PayPal
- - MisterCash
- - Direct E-banking
- - GiroPay
- - Cash on delivery
- - Payment in advance