What can we help you with?
Do you have any questions regarding our products, or a question about a pending order? At the customer support of Furnaround.com we are eager to provide you with an appropriate service. We treat customers as we ourselves want to be treated. We do not settle for a dissatisfied customer.
To give a clear picture of where Barcelonachairshop stands for, we provide you the following warranties:
Need help? Contact us!
2 years warranty on all products
A product must meet the requirements of the customer. If the product breaks without a logical reason in the course of time. We will replace it for a new one. As simple as that! Just like you, we do not like unnecessary hassle.
Attainable 6 days a week
We live in a different era than let’s say 10 years ago. The Internet has changed a lot. Human contact, like in stores, is becoming less common. We set a high priority to the fact that you can call us whenever you want. Therefore you can contact us 6 days a week.
Pay afterwards? No problem!
Do you wish to review the product at home before you pay? No problem! During checkout, you can use the our postpay service. This option is only available for residents in Germany and The Netherlands. You may use this service for orders up to €2500,-. The service allows you to test the products for 14 days before you you pay. Ideal!
Not satisfied? Your money back!
Unnecessary hassle? We at Barcelonachairshop.com do not have those words in our dictionary. Did something go wrong with your order and are you not completely satisfied? We’re sorry to hear that! You can return your product and get your money back. We ask you kindly to contact our customer support within 14 days.
Answer within 24 hours
Long waiting times? We are sure nobody likes that. We don’t either! That’s why we are working hard to always provide our customers correct information. Do you have a question and you’ve sent us an email? We guaranty you that we will message you back within 24 hours.